2. Privacy Policy

This Privacy Policy outlines how Wama Arts (“we”, “us”) collects, uses, shares, and protects your personal data when you access our Platform.

By using the Platform, you consent to data processing in accordance with this Policy and applicable Indian laws.

2.1 Information We Collect

We collect information provided during signup, purchase, or interaction, such as: – Name, address, email, phone – Date of birth – Payment details (bank, credit/debit card, UPI, etc.) – Proofs of identity/address when provided – Behavioural data, preferences, and device information

Sensitive personal data is collected only with your explicit consent.

2.2 Usage of Personal Data

We use your data to: – Process and fulfill orders – Enhance customer experience – Detect and prevent fraud – Provide updates, offers, services, and communication – Conduct analytics and surveys

2.3 Sharing of Data

We may share data with: – Shipping/logistics partners – Payment service providers – Business partners and affiliates – Law enforcement when legally required

We do not sell or rent personal data.

2.4 Security Measures

We implement reasonable security safeguards to protect your information. However, internet transmission carries inherent risks.

Users are responsible for protecting their account passwords.

2.5 Data Retention & Deletion

You may request account deletion by emailing us. We may delay deletion if obligations or issues remain unresolved.

Data is retained as long as required for the purpose collected or by law.

2.6 Your Rights

You may access, update, or rectify your personal data through the Platform.

2.7 Consent Withdrawal

You may withdraw consent by writing to the Grievance Officer. Withdrawal may affect your ability to use certain services.

2.8 Changes to Policy

This Policy may be updated periodically. Significant changes will be communicated as required.

2.9 Grievance Officer

Name: Customer Relations Officer
Designation: Data Protection & Compliance Lead
Company: Wama Arts
Address: 503, Vidhi Residency CHS, Shivaji Nagar, Vile Parle East, Shahaji Raje Marg, Mumbai, Maharashtra, India
Email: webstore@wamaarts.com
Phone: +91-00000-00000
Working Hours: Monday–Friday, 11:00–23:00 IST